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FAQ- Frequently Asked Questions

To sign up for hdrfy, simply visit our website or download our app from the App Store or Google Play Store. Click on the "Sign Up" button and follow the prompts to create your account.?
If you have any questions or need assistance, our customer support team is here to help! You can reach us by email at hello (at) drfy.com or through the contact form on our website.
We accept only PayPal and wire transfer for payment. You can securely enter your payment information during the checkout process
Order processing times may vary depending on the type of service or product you've purchased. In general, most orders are processed within a few hours.
Our refund policy allows for a full refund within 7 days of your purchase , if the order is not processed in our end. Refunds will be processed within 7 business days back to the original payment method used for the purchase.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your order online.
Yes, we occasionally offer discounts and promotions to our customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.
If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been processed, it may not be possible to make changes or cancel it.
Yes, we take the security of your personal information very seriously. We use industry-standard encryption and security protocols to protect your data and ensure that it remains safe and secure at all times.
Ofcourse, Using our status tracking feature. Once the file is successfully uploaded and shared, please email our customer support team at hello@hdrfy.com with the Dropbox link and details of your job.